TERMS & CONDITIONS

Last updated: 22 September 2026

Welcome to Rojhana Lama (https://www.rojhanalama.com). By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General Conditions

  • This website is operated by Rojhana Lama. Throughout the site, the terms "we", "us", and "our" refer to Rojhana Lama.

  • By visiting our site or purchasing something from us, you engage in our "Service" and agree to be bound by these terms.

  • We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

  • All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

  • We reserve the right to modify prices or discontinue products at any time without prior notice.

  • We make every effort to display as accurately as possible the colours and images of our products. However, we cannot guarantee that your device's display of any colour will be entirely accurate.

3. Orders & Payment

  • Order Acceptance: Receiving an order confirmation email does not signify our final acceptance of your order. We reserve the right to accept or decline your order at any time for reasons including stock unavailability, errors in pricing or product descriptions, or suspected fraud.

  • Payment: Payments are processed securely through our third-party payment gateways (e.g., Stripe, PayPal). You confirm that the payment method used belongs to you.

4. Delivery & Returns

  • Delivery options, dispatch times, and return policies are detailed on our Delivery + Returns page.

  • By placing an order, you agree to the dispatch timelines, shipping terms, and return conditions outlined on that page.

5. Intellectual Property

  • All content, designs, artwork, product images, graphics, and text on this website are the exclusive property of Rojhana Lama and are protected by UK and international copyright and intellectual property laws.

  • Prohibition of Replication: You may not copy, replicate, recreate, modify, distribute, or produce derivative works based on any of our products, designs, or content, whether for personal use or commercial gain, without prior express written consent from us.

  • Purchasing a product does not transfer any intellectual property rights or copyright to you. Reselling, rehousing, or commercially exploiting our products or designs under another brand is strictly prohibited.

6. Limitation of Liability

  • To the fullest extent permitted by UK law, Rojhana Lama shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

7. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

8. Contact Information

Questions about the Terms & Conditions should be sent to us at studio@rojhanalama.com.